ANNOUNCEMENT
Important Update from Universal Air
After careful consideration, we have made the difficult decision to cease our scheduled flight services. We regret to inform you that all scheduled passenger bookings have been cancelled from May 31st 2025 onwards. The last scheduled flights will take place on May 30th. This decision has not been taken lightly. We know how disappointing and disruptive changes to travel plans can be and this is not the experience we ever aim to provide. Please accept our sincere apologies for any inconvenience caused.
What this means for you
If you had an upcoming booking, you will already have received or will shortly receive a cancellation notification by email.
You do not need to take any action
- A full refund to your original form of payment has been authorised automatically.
- Refunds typically reach your account within 3 to 5 working days.
- You will receive a separate confirmation once your refund has been processed.
Need Assistance?
Our customer support team is here to help if you have any questions.
Email:
Phone: +356 212 55 212 / +44 208 609 8785